Privacy and cookies

Who we are

This website is run by JNW IT, based in Lichfield, Staffordshire. We are the data controller for the personal data described here. If you have a question about your data, send us a message through the contact form.

When you contact us

If you use the contact form, we receive your name, email address, the service you picked and your message. The form sends these to us by email. We use them to reply and, if we end up working together, to run the project. The legal basis is our legitimate interest in answering enquiries, or taking steps towards a contract at your request.

We keep enquiry emails for as long as we need them to deal with your enquiry and any work that follows, then delete them. If you email us directly, the same applies.

To stop spam, the form uses Cloudflare Turnstile, which checks your browser is being used by a person. We also keep a scrambled (hashed) version of your IP address for one hour, so we can limit how many messages one address can send.

Analytics

With your permission, we use Google Analytics to see which pages people visit and how they find us. It tells us things like the page, the rough location (town or region), the device and where the visit came from. It doesn’t tell us who you are, and we don’t use it for advertising.

Google Analytics only loads if you click Allow on the cookie card. If you click No thanks, or ignore it, nothing from Google loads. The legal basis is your consent, and you can change your mind at any time with the . Google processes this data on our behalf and may do so outside the UK, under its own data protection safeguards. Analytics data is deleted automatically after 14 months.

Cookies and local storage

Name	Set by	Purpose	Kept for
`_ga`, `_ga_YR6WF613ZJ`	Google Analytics	Counts visits and tells new visitors from returning ones. Only set if you click Allow.	2 years
`analytics-consent`	This website	Remembers your cookie choice, so we don’t ask again. Stored in your browser, not sent to us.	1 year
`__cf_bm` and similar	Cloudflare	Security cookies that protect the site and contact form from bots. Needed for the site to work, so they don’t need consent.	Up to 30 minutes

Server logs and hosting

We host this website ourselves, in the UK. Traffic passes through Cloudflare, which protects the site and speeds it up. Like most web servers, ours keeps a short log of requests, including IP addresses, to keep the site secure and fix problems. These logs are deleted after 14 days.

Who we share data with

We don’t sell your data or share it for marketing. The only other companies involved are the ones named above: Google (email and, with consent, analytics) and Cloudflare (security and delivery). Each handles data under its own terms as our processor.

Your rights

You can ask us for a copy of the personal data we hold about you, and ask us to correct it, delete it or stop using it. Where we rely on consent, you can withdraw it at any time. Send us a message through the contact form and we’ll reply within a month.

If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes

If we change how we use data, we’ll update this page and the date at the top.